INR

Refund & Return Policy

We take great care to deliver your order in perfect condition. However:

Returns:

Eligible only for damaged, defective, or wrong items received.

You must contact us within 48 hours of delivery with photos/video proof.

Refunds:

Once the return is approved, a refund will be issued to your original payment method within 5–7 working days.

Non-Returnable Items:

Used products, opened incense, custom orders, or items damaged due to customer handling.

Exchange:

We can exchange items only if the same product is available in stock.

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Country/Region

Country/Region

Refund & Return Policy

Frequently asked questions